Refund policy

Return Policy

All sales are final. We do not accept returns or exchanges.

Please review your order carefully before completing your purchase.

 

Damages and Issues

Please inspect your order upon reception. If your item is defective, damaged, or if you receive the wrong item, contact us immediately at jissel20fm@yahoo.com so we can evaluate the issue and resolve the issue.

 

Non-returnable Items

We do not accept returns or exchanges on any products. This includes, but is not limited to:

• Personal care and beauty products

• Sale items

• Gift cards

• Custom or personalized products

 

Refunds

Refunds are only issued in cases where:

• The item is defective

• The item arrived damaged

• You received the wrong item

If your case is approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to complete the process.

 

Contact

For any questions or concerns, please contact us at:

jissel20fm@yahoo.com